Simplified sleep data

[WPalmer]

For the last 7 days straight I have been given simplified data for my sleep, no stages at all. The app gives a suggestion of how to overcome this but I have never deviated from these guidelines anyway. It has always worked since the upgrade was made, it's just this last week (maybe due to the latest update?) that I think has stopped working. 

Any suggestions on how to fix this? Thanks.

[stinahjelte]

I have the same problem for the last six nights! And restarting my Fitbit have not solved it.

So - please some solution this would be appreciated.

BR/Stina

[Jacquie812]

My husband and I are both having the same problem, so I'm very interested to hear how this can be resolved!

[Megfayrod]

Same issue here!

[robstg]

Same for my wife and I.  We also have different fitbit models and the same thing, flipped to the simple tracker with no change on our part.

I suspect something is failing to upload and parse on FItBit side of things, hopefully resolved soon

[Jo1999]

I've been having the same issue since Friday night. I find this really annoying and was thinking it may be my charge 2 but now I think it's a fault with the Fitbit side of things. Hopefully this will get sorted soon.

[Barbarabuckleyt]

Having the same problem for the last few days. I thought it was fixed yesterday but again today simplified sleep data. How can this be fixed?

[L_MMRC]

I've been having a similar problem for the last 5 days. Fitbit app not showing detailed sleep, just keeps saying I'm having restless sleep. I too have done a re start and switched phone off etc....nothing has changed. So annoying, I hope this gets fixed as I purchased this more so because of the detailed sleep ability.

[Barbarabuckleyt]

Agree with your reply. Why wear this to bed if it does not track my sleep.
I know I am a restless sleeper. I hope this can be fixed

[AKHodges]

I've also had this issue over this past week! A little frustrating. 

[Jo1999]

Mine seemed to work ok last night, will see if it ok again tonight.

Sent from my iPhone

[WPalmer]

Yeah mine seemed to work last night as well, very odd

[DuaneV]

Simplified sleep started on me Sunday through Wednesday.  I t finally gave me a good one last night.  I could not get the Fit Bit app to load on my iphone 6 all morning.  I restarted it 6 times and it finally worked.  

[L_MMRC]

Yet again the Fitbit sleep tracker worked for me. I'm happy it's working but how weird it didn't for 5 days. 

[Jo1999]

Yes it seems to be working ok now. Apparently there was a bug in the system. Hopefully it's all fixed now

Sent from my iPhone