05-24-2020
14:12
- last edited on
06-19-2020
17:00
by
LizzyFitbit
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05-24-2020
14:12
- last edited on
06-19-2020
17:00
by
LizzyFitbit
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I have been wearing my fitbit at all times - this morning there was issues with the iPhone update it has now sorted itself out - BUT it hasn't up loaded last nights sleep -why ? also not all of todays steps have been recorded its 8,000 adrift
Moderator Edit: Clarified subject

06-19-2020 16:59
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06-19-2020 16:59
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Hi @redfacewoman. Welcome to the Community Forums.
Thanks for sharing that your sleep and steps aren't showing up correctly in the Fitbit app. I understand how important is to keep your information updated and to further investigate, may I know if you continue having this issue? Have you checked if there isn't any pending update for the Fitbit app?
If you've not done so, please try the following steps:
- Log out from the Fitbit app.
- Force quit the Fitbit app.
- Reboot your phone.
- Open the Fitbit app and log back in to your account.
- Sync your Fitbit and check your details.
Let me know how it goes.

