Sleep data

[Melstar]

Really hate the upgrade - I used to be able to see what times I was in sleep mode what times I was awake etc. now that function is disabled - really annoying
It was great being able to track patterns to times of the night - app developers please put this feature back!! TIA

[NiamhMar]

Me too! It also doesn't seem to be recording properly, eg says awake 5hrs 10 mins, asleep 5hrs 16 mins, restless 5hrs 9 mins. I was not in bed for 15 hours!

[Melstar]

They better fix it!!  The sleep function is one I rely heavily on - let's hope fitbit read this!

[JuanJoFitbit]

@Melstar @NiamhMar A warm welcome to our Fitbit Community! I noticed that your posts have no response and I would like to follow up on this. Let me know if the issues persist or if they got fixed. Also, provide a screenshot of the pages that show wrong information.

Looking forward to your responses my friends! 

[Ta2ued]

I agree with the folks who are disappointed that the times of sleep/restless/awake are now gone from the dashboard. That information is very useful for some of us. Please put that function back on the dashboard

[Melstar]

Hi - no this has not been fixed - you used to be able to drag across the sleep data to see what times you were awake, asleep, restless etc.  now you can't.  Can this be fixed please?? Thanks in advance. 

[Kmransom123 · Accepted solution]

@Melstar  You can still view your actual times for sleep still.  When you go to the sleep date you want to view, once you get to the graph, expand it to full screen.  Then press and hold your finger while moving across the screen - you will sleep the actual times of each period.  (Make sure you keep your finger on the screen)

Hope that may help~

[Melstar]

Thanks for that - last time I tried it - it didn't work but that was ages ago - after the last upgrade mine stopped doing that - great to have it back! 

[JuanJoFitbit]

@Ta2ued I would like you to try the steps that my friend @Kmransom123 shared above in order to have the sleep info shown.

@Melstar I'm so glad to hear that the information is back on your Dashboard again. Thanks for keeping the update posted here.

Let me know if more questions arise my friend! 

[ozbev]

No, this issue has not been fixed.

It first happened on my ipad first and I thought it was because my iPad didn't have the latest IOS software update. Then it happened to the app on my 5S iPhone too. It shows the graph of when I was restless or away but when you touch any of the lines it doesn't give you the actual time you were restless or awake. As soon as you touch the screen it goes to a larger page but no ability to touch the lines. When you do, it doesn't display any info.

I rely on this to track the times I'm restless or awake during the night. I've complained about it before and no-one has fixed it yet. I have to wait to use my laptop or PC to check it on the dashboard. That still works, but not on the apps. Very annoying

I

[potterymouse]

I can't get the data about actual times I was awake or asleep - it doesn't work on my Laptop or on my phone app. What am I doing wrong?

[potterymouse]

I can't get the data about actual times I was awake or asleep - it doesn't work on my Laptop or on my phone app. I have tried holding my finger down - What am I doing wrong?

[ozbev]

Unless we voice our opinion the data will not be viewable anymore. Only
will show the graph when you woke or were restless but not the times. Very
annoying and if we don't complain, nothing will be done.

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