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Sleep graph is not accurate

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‎10-27-2017 05:23 - last edited on ‎10-28-2017 06:52 by Moderator Alum

‎10-27-2017 05:23 - last edited on ‎10-28-2017 06:52 by Moderator Alum

Slept hours is showing correctly below the chart at the top, but chart is displaying 17-18 hours. E38F03E7-6A28-4867-B4DA-2631600C2503.jpeg

 

Moderator Edit: Clarified Subject.

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‎10-28-2017 07:10

‎10-28-2017 07:10

Hello @Coniglio, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. In the meantime, please try force-closing the app by double tapping the home button and swipe the app up. Then open the app again and check if the graph is still showing incorrectly.

I'm sorry for any inconvenience this situation caused. I appreciate your patience and look forward to getting you back on track. If there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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