Sleep start time

[Jenzbit]

My Fitbit does not record the time I lay down until 2-3 hours after I go to bed. Most often starting to track my sleep after midnight.

I got a new FitBit recently, purchased so I could track my sleep. It would not track my sleep until I paid for the up-grade. Now I’m paying for a service that is not working to my expectations.

Im very disappointed with my NEW Fitbit. My previous Fitbit did a better job of sleep tracking

[Rich_Laue]

I have a question @Jenzbit your asking us about an unknown Fitbit device on the Fitbit App board. 

May I ask what retype of Fitbit did you buy? 

[Jenzbit]

This is my 2nd Charge 3. I loved my first until it stopped working in
January after a year. I purchased a new Charge 3 to find it is not
monitoring my sleep. I purchased the upgrade so I could have my sleep
monitored. Now it monitors my sleep after I have been asleep for hours.
What can be done to fix this
--
Jennifer C.

[Ccrdancer]

Inspire HR