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Sleep tile not showing sleep log for the day.

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‎11-17-2018 17:34 - last edited on ‎11-19-2018 06:19 by Moderator Alum

‎11-17-2018 17:34 - last edited on ‎11-19-2018 06:19 by Moderator Alum

The app (and the Fitbit website dashboard for that matter) no longer show the arc of how long you slept. It no just shows the "How did you sleep?" square with the moon and stars. You have to tap or click on that square to get to the actual sleep data. This just recently started happening. What gives? I'm using a Fitbit Flex 2.

 

Moderator Edit: Clarified Subject.

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‎11-19-2018 06:21

‎11-19-2018 06:21

Hello @philvb, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for bringing this to our attention. Would it be possible for you to reply to us with a screenshot of what you're able to see in the Sleep Tile? That will be very helpful for us to check this further. In the meantime, please force-quit the app and open it again to check if the tile updates correctly. 

 

Thanks for your patience and understanding, we'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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