Sleeping heart rate graph not working - RESOLVED

[Chimchim224]

After upgrade of app 3.40(1042) the sleeping heart rate graph does not show. Running latest IOS 14.4.1

[Maryjay60]

X-axis, sorry! (My phone does not like that term - changed it to y-axis previously and now is trying to change it to z-axis!) 🙄

Edit: Just discovered the edit feature! This comment is now meaningless, but I can't figure out how to delete it!

[AdrienneOL]

three weeks later and no fix?  Isn’t this part of the premium service we are paying extra for? It would be nice if this was treated as an urgent production issue so it could be resolved finally. 

[Tessmama]

it’s still not working. I have an iPhone 11 with iOS 14.4.2

please advise. Force quit didn’t fix the issue.

[IABiker]

The reversed X-axis was true last fall, too. I also told customer service that in my April 6 email. Just a status update would be nice. Otherwise, the natural assumption is that no one is even assigned to work on it yet.

[IMT15]

Last night I did a test.  I waited until after midnight to go to sleep. 🤦🏻‍:female_sign:  Then today the graph shows up. As everyone has said here. The issue is the transition from one day to other. 

[KateFK]

Yes Maryjay, correct. We wait......or.......

Sent from my iPhone

[IMT15]

My same thoughts 💭🤦🏻‍:female_sign:

[IMT15]

If you move your finger to vet at the left you will see that the time goes backwards. The further to the left the later the time. 

[sohmar1]

Mine to ...

[sohmar1]

yes 

[Hazestudios]

I recently upgraded to premium service. The restoration graph only showed for a week or two, now it's blank.

[Kjcanes05]

Any update on this, it has been 3 weeks. This is still happening to my Fitbit as well. 

[Kjcanes05]

This is how mine displays as well. 

[Desteki]

I have the versa3 and 14.14.2 iOS update and it hasn’t been working since that update 

[Greatlakesooner]

I am having the exact same issue with my restorative sleep graph not displaying.  The image looks exactly like Pvey’s above.  I have an iPhone X running 14.4.2.

thank you

[cclala]

Mine as well.   I looked for updates on the app, but did not see anything.   

[Leah_K]

I’m having the same issue with the sleeping heart rate graph.

[Me-sk]

Mine too. We all need some resolution to this!

[WendyW72]

Well I just realized that the reason I got the graph yesterday was because I didn't go to sleep until after midnight on Saturday night. It's gone again today because I had a normal 10:00 PM bedtime. 🙄 Sure would like to have this back. I'm able to see my all night long heart rate in the regular heart rate screen, just not in the sleep menu restoration screen. Come on, Fitbit, get it together...

[WendyW72]

Yes. I noticed that this morning when the graph didn't populate again. Saturday night I fell asleep at 12:15AM so it worked that one time. 😕