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Solution to syncing issues after updating to iOS 11 (iPhone users)

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‎09-30-2017 00:30 - edited ‎09-30-2017 00:51

‎09-30-2017 00:30 - edited ‎09-30-2017 00:51

Hello everyone,

 

I took to Twitter Fitbit Support after experiencing syncing problems right after I updated my phone to iOS 11 and the solution detailed in the link below have helped me in resolving the matter.

 

Word of advice, the problem seems to recur but somehow, the solution seems to work all the time.

 

Good luck and more power. 🙂

 

Link: 

http://help.fitbit.com/articles/en_US/Help_article/1186

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4 REPLIES 4

‎09-30-2017 00:46

‎09-30-2017 00:46

Page Not Found: /articles/en_US/Help_article/1186%C2%A0

 

 

Unfortunately the page seams that doesn't exist 

Ro/Charge 3/IOS
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‎09-30-2017 00:50

In response to deocamdata

‎09-30-2017 00:50

Can you try if this one works:

 

http://help.fitbit.com/articles/en_US/Help_article/1186

Best Answer

‎10-16-2017 09:58

‎10-16-2017 09:58

I have been having the same issue, intermittent sync issues with activity tracking and notifications. Am trying the reset solution now to see if it resolves it.

 

Thanks for the suggestion

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‎10-18-2017 09:42

In response to Boost01

‎10-18-2017 09:42

Nope, still having this issue after rebooting my fitbit. Today I had to remove and re-add the Charge 2 from my iPhone before it would connect to the App before my run.

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