SpO2 app is installed but Fitbit app doesn't find it

[Jaelkay]

Since the last App update (5 days ago), my Charge 6 is not recording SPO2. 

I have restarted my FitBit, but the problem continues.

Moderator Edit: Clarified subject

[doclynn]

My spO2 function returned for 1 day and now it's gone again. 

[J3429]

When I try to install the spo2 app as requested it then says it's not available. I have also changed my clock face and still no spo2 reading.

[mikeweinberger]

I hope this doesn't take months to fix like the previous update blunder. 

[Thisisnot]

Mine isn’t recording data either. Once in a while it will throw one in there but then none for days. Is it really that hard to program an update? 

Moderator Edit: Word choice.

[mikeweinberger]

Mine seems ok the last two days

Best

[ShadowAndJeb]

Hello. Do you yet have a timeline for fixing this?

[Thisisnot]

Still no SpO2 info being posted   It’s now 4 days running with no metrics posted. Really wish someone could explain why this is happening. And fix it immediately. I paid for this Fitbit 6 and app and only wish to get what is promised. 
in the meantime I’m using a device that measures both SpO and pulse. Like the doctor has 

[Jayes249]

The SpO2 reading does appear but it's a day late. If you go to yesterday's
health metrics it appears there. Not ideal but at least it's accessible.
Unfortunately Google is being somewhat tardy in fixing this bug, which
appears to have its origins in the SpO2 app not being able to be installed.

[Jayarrh]

Sorry, but my health metrics no matter what past day I try no SpO2. Just
awaiting an update, hopefully soon!

[ZigZagEffect]

Same here! Just did my update yesterday. Now no data recorded today and asks to install the SPO2 app but it's not available?!

[MasterJim]

I have the same problem starting this week.

[Jayes249]

I installed the long-awaited firmware update yesterday (v214. 24, Fitbit Charge 6), hoping this might fix the missing SpO2 issue, but alas no. I was assuming that the latest app update (4.40) might have been tailored to the firmware update, causing the SpO2 problem. But this doesn't appear to be the case 😕

[mikeweinberger]

I've had similar experience on my sense 2. Too many weird things the last
six months! Really annoying.

[LizzyFitbit]

Hi everyone, and welcome to our new members.

Thanks for trying the suggestions shared in my previous post, and I'm sorry the issue persists on your end. We've forwarded your comments to our team so they can keep working on a fix.

I appreciate your patience and rest assured that I'll update this thread as soon as I receive more information from them.

[Ferrierfive]

Same with the sense 2.  Have reset and factory set along with numerous other suggestions that the support team had me try and nothing has fixed this. Was fine prior to the latest update