03-26-2025
18:30
- last edited on
04-03-2025
07:21
by
LizzyFitbit
03-26-2025
18:30
- last edited on
04-03-2025
07:21
by
LizzyFitbit
Since the last App update (5 days ago), my Charge 6 is not recording SPO2.
I have restarted my FitBit, but the problem continues.
Moderator Edit: Clarified subject
05-29-2025 18:55
05-29-2025 18:55
Same here the update messed it up
05-30-2025 08:41
05-30-2025 08:41
I have the same problem and according to your reply this has been going on since April and it is now almost June. When is this going to be fixed?
05-30-2025 11:00
05-30-2025 11:00
MINE STARTED WORKING TODAY
05-30-2025 11:09
05-30-2025 11:09
Mine started working today too. I have a Versa 4.
05-30-2025 12:24
05-30-2025 12:24
05-31-2025 12:53
05-31-2025 12:53
My Sp02 quit working today May 31
Wednesday
Wednesday
I use a Charge 5. I look at my stats every morning. Haven't had any major issues with Sp02, other than missing a day here and there. but today, it tells me the sp02 app is not installed and no longer available. My fitbit android app updated on May 30th.
yesterday
yesterday
Hi everyone, and welcome to our new members.
Thanks for the additional information. As I mentioned before, our team is aware of this issue and they're working to get it resolved.
In the meantime, I'd like to share that a new Fitbit app version, which brings performance improvements, was released for all our members. With this in mind, please go to the App Store and install it as soon as you see it available. Then, reboot your phone, wear your Fitbit device to sleep and monitor its behavior afterward.