07-01-2016 13:17
07-01-2016 13:17
Not sure how it can track my walk and register me as sleeping at the same time but it happens everyday. Normally I just delete the sleep but I decided to start keeping it there.
Clearly Fitbit has some kinks to work out with the way they track data.
Answered! Go to the Best Answer.
Best Answer08-03-2016 13:16
08-03-2016 13:16
Best Answer07-02-2016 09:25
07-02-2016 09:25
July 2nd...
Best Answer08-03-2016 05:17
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-03-2016 05:17
It's great to see you around @NoLady and thanks for the attached images. It's weird to hear that your tracker is tracking your exercise as sleep too. I recommend restarting your Fitbit and test it. If this procedure doesn't work, feel free to contact our support team since they have the proper tools to see what's your tracker registering. For a faster response you can contact them via phone or chat.
Let me know the outcome. ![]()
Best Answer08-03-2016 13:16
08-03-2016 13:16
Best Answer08-04-2016 05:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-04-2016 05:10
Thanks for the information @NoLady, I know it will be helpful for some other user.
It's great to hear that your inquiry has been resolved and that your tracker is now working. If you need anything else, do not hesitate in posting it.
See you around! ![]()
Best Answer