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Stairs not being counted

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‎09-28-2020 13:37 - last edited on ‎09-30-2020 14:45 by

‎09-28-2020 13:37 - last edited on ‎09-30-2020 14:45 by

Not counting stairs at all

 

 

Moderator edit: subject for clarity 

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‎09-30-2020 14:45

‎09-30-2020 14:45

Welcome to the Fitbit Community, @Patrice411.

 

I am sorry to hear your Fitbit device is not counting stairs at all. I am here to help. I recommend restarting your device: How do I restart my Fitbit device? 

 

For more information about how your Fitbit device calculates your daily activity, see How does my Fitbit device calculate my daily activity?

 

Keep me posted on the outcome. I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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