Staying logged in on the app

[SierraA]

Since the 2.19 update if I go back to my iPhone's home screen it logs me out of the Fitbit app. I cannot get it to keep me logged in. Wasn't an issue before this last update. I have to re-login and then re-sync every time I just want to check daily progress. I have a Flex and am using the latest iOS on an iPhone 6s.

[SunsetRunner]

Hi @SierraA

Moved this thread from the Flex to the iOS section since being a app related issue. This increases the chance of getting a solution.

Wishing a wonderful day

[SierraA]

Thank you!

[NinaJean]

I have been having the same problem, on my iPad, for weeks! It's random, too. I can go a couple of days with no issue, then suddenly, I'm logged out. It happens even when I don't leave my home wifi environment. Annoying, for sure.

[MeylinP]

Welcome to our Community @SierraA! It's great to see you around more often @NinaJean! Have you updated your iOS Fitbit App to the latest version 2.20? This should fix this issue, you can also go to the main thread of this topic to see more updates.

Let me know how it goes! 

[NinaJean]

Yes, I did update the app and all is well now. 🙂

[MeylinP]

Hey there @NinaJean thanks for the update sweetie! I'm so glad to hear everything is doing fine now. Why don't you go to our Discussions board which is the perfect place to share your interests and make new friends here at Fitbit.

Happy stepping!