Step streak banner disappeared on new Fitbit App

[CT-Stepper3]

Well here we go, another app update, another set of missing information not tested.

I was over 1,111 days straight of getting my step total count.  Looked forward to my continued STREAK banner coming over the app saying way to go!! With number of straight days I maintained my goal. 

WHERE IS THIS with new app rollout (update happened yesterday on my phone)

 

VOTE HERE TO GET THIS BACK

https://community.fitbit.com/t5/Product-Feedback/Bring-back-step-streak-on-new-Fitbit-app/idi-p/5454...

Has anyone seen the new streak banner come back?  If so please post a picture of it.  Thanks for all of the comments and support.  I'm really hoping it's coming back.   

Moderator edit: updated subject for clarity

[TeenK]

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@Paulied4215 wrote:

Well it is there it’s wrong but I’ll take it.  It was better on the top of the page

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Thanks!  I found mine too, thanks to your post.  It’s off by over 1000, but it is there.

[LukeO]

I just got off of chat with customer support.  Standard canned response of, "As it just recently came back, it might take some time to fully load up and gather your data."

[Slpdoc]

There's no "banner." 😢 No fireworks or confetti. But there IS a notification of your Step Streak. Click on Steps. Look under the graph of your steps. You'll see a white box containing a very subdued notice of the number of steps in your streak. At least it keeps track now.

[CT-Stepper3]

This is so lame to be honest.  And my count says 176, That was May 21st.  where could that be coming from.   Terrible terrible terrible.  Google you sure missed fixing what was not BROKEN.   

Thanks to everyone for replying to my original post.  This is such a downer upgrade.

[bry1216]

Update!!!!

I just selected Step Icon in middle of screen and I have the "STEP STREAK"   1075 day streak

[Suzan1957]

I found it and mine is incorrect
It only shows streak after the update that took it away so basically it’s robbing me of 877 days and showing my streak as 44 days

Sent from my iPhone

[Croweyes1121]

I guess I’m one of the lucky few who have a correct step streak.  Mine says 1015 days of 16,000 daily steps today, which is right for me.

[Sriley6739]

Mine is also accurate at 798.  I hate that some people’s streaks are so off. 

[GHP88]

Ugh! I wonder if it is because it’s trying to tie to your phone step streak??? Not the same.

[bry1216]

Suzan,

Finish today's daily steps then close app and reopen.

Mine just took time to update.  I only updated to 4.04 version about 4 hours ago.

[bry1216]

GHP88,

Are you on version 4.04?

If so, have you reached Today's daily steps?

If yes, then close app and reopen

Touch the shoe in middle of steps circle.

[GHP88]

Yes!!! It just has a 4 day step count. Missing a whole lot!!!

[annerlovesJesus]

I just updated the app and found the battery indicator is back.  To find the walking stepping streak, I opened the steps section and it’s showing a 978 day streak.  Glad to see it back! 

[Gismotron]

I see them also! Thanks Fitbit team for putting this back

[espovt]

They delivered on both bringing the battery charge icon back and the streak
data thanks to our persistence. Thanks Google for listening! FitBitting
since 2016!!

Mark

[Slpdoc]

Me, too, Mark, since 2016. I think of it as my fitness coach. It's been a great motivational tool, and that step streak was a huge part of that.

[jrw2b6]

So glad that today’s update brought back the step streak counter!  Mine was accurate at 1040 days. Thanks Fitbit for listening to us and bringing it back. 

[f.i.t.mom4]

I have the same problem as GHP88 - It claims I only have a 5 day streak, although it should be over 500 days!!!  You can even see the fact that it says I've hit the 10,000 steps goal 13 days this month, and it's Nov. 13th, so something is clearly still wrong with the app.

[camabe]

I just updated the app and it lost my step streak.  I was at 940 and now it shows 23.  So, their fix was not a fix.

[LallaB]

I’ve updated, closed and reopened my app but still no streak count. Any suggestions?