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Step tile missing from the app.

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lost the Walking tile from my dash board, can't replace it. My dash board indicated that I've all the tiles that are available...

 

Moderator Edit: Clarified Subject.

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I’m missing a lot of my tiles and not connecting to my blue tooth anyone out there that can help.  I deleted my app, went in and did this forgot this device and reinstalled app now missing a lot of tiles. HELP aim in tears I don’t know what I did.  If anyone is out there to help me 

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Hello @koll, have a warm welcome to the Fitbit Community, it's great to have you on board! It's nice to see you too @Lorried, I hope you're doing well. 

 

Usually when a tile is not showing in the Fitbit app is because of two different reasons:

 

  1. Your tracker has been removed accidentally from the account: To check this, please tap on the Account button and verify that your tracker is listed under your Name. If it's not, please set it up as a new device:
    • Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
    • Choose your tracker and follow the onscreen instructions to continue
  2. The tile has been removed from the Dashboard and is now invisible: To verify this, please scroll down until you find the Edit button. Tap on it and the invisible tiles will display a plus sign on the top left corner, tap on the plus sign to make them visible again. 

@Lorried, about the banner you're receiving telling you Bluetooth is off, please check this post as I have replied to you here. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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