02-21-2018
15:30
- last edited on
02-22-2018
05:48
by
MarcoGFitbit
02-21-2018
15:30
- last edited on
02-22-2018
05:48
by
MarcoGFitbit
Hello, all my steps for today 15,433, Wed. Feb. 21, 2018. Are showing up on Tues. Feb. 20,2018.
How do I get them to show up for today?
Moderator Edit: Clarified Subject.
Best Answer02-22-2018 05:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-22-2018 05:52
Hello @55Bar59, I hope you're doing well, it's nice to see you around. ![]()
Thanks for bringing this to my attention. For what you're telling me, it seems the app is not updating the information correctly. To check this, please go to the online Dashboard and if the information is showing correctly here, please try the following:
I hope this can be helpful, give it a try and keep me posted in case you need anything else!
Best Answer02-22-2018 18:36
02-22-2018 18:36
Nope 👎 thanx but did not work on my iPad or my phone
Best Answer02-26-2018 03:42
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-26-2018 03:42
Hello @55Bar59, I hope you're doing well, thanks for taking the time to reply. ![]()
I appreciate you have tried the troubleshooting steps I've provided earlier.
At this moment I would like to gather some information from you so I can check this further:
Thanks for your patience and understanding, I'll be waiting for your reply.
Best Answer