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Steps disappeared N some reappeared wrong day

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Weirdest thing. I powered through to finish my 10k on a treadmill. No sooner that I"d reached my steps, my Fitbit synced again and everything but my morning activities was gone!
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Hi, @Zoey42172, one explanation for steps syncing to the wrong day would be if your Fitbit ran out of battery and you charged it up and put it on before syncing it first.  In that case the steps would sync to the date/ time it was when it ran out of battery (just like a clock that stops, when you start it up again you need to reset the time...). Could that have happened in your case?

Sense, Charge 5, Inspire 2; iOS and Android

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