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Steps not recording while pushing a stroller.

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‎07-01-2017 06:22 - last edited on ‎07-03-2017 08:27 by Moderator Alum

‎07-01-2017 06:22 - last edited on ‎07-03-2017 08:27 by Moderator Alum

My Fitbit doesn't track my steps when I am pushing a stroller or cart. Anyone have any advise?

 

Moderator Edit: Clarified subject 

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‎07-03-2017 08:48 - edited ‎07-03-2017 08:48

‎07-03-2017 08:48 - edited ‎07-03-2017 08:48

Hello @Jenny72222, have a warm welcome to the Fitbit Community, it's great to have you on board! Smiley Happy

 

If you're doing some activities like pushing a stroller or shopping cart, your wrist-based tracker might not count your step, as Fitbit trackers use the natural movement of the arms when walking to count steps and when you're pushing a stroller the tracker might be completely static during the activity.

 

I'd like to mention that there's currently a suggested idea by @fudge22 to implement a stroller mode in a future update. Feel free to vote for it or add your comment to show your support, this is the best place to make your voice heard.

 

I hope this information had been useful, feel free to reply if you need anything else!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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