06-24-2017 00:06
06-24-2017 00:06
Notice this morning that my steps didn't reset at midnight.
06-27-2017 07:55 - edited 06-27-2017 07:57
06-27-2017 07:55 - edited 06-27-2017 07:57
Hi there @She-she!
Thanks for bringing this to our attention, this is a known issue and the Fitbit Team is working on it to have it solved as soon as possible. Thanks for you patience to this matter!
See you around!
08-30-2018 00:57
08-30-2018 00:57
Did you guys manage to resolve the steps not resetting at midnight issue?
09-04-2018 08:10
09-04-2018 08:10
Hello @Kanski, I hope you're doing well, thanks for joining the Fitbit Community.
Thanks for your participation in the Forums, I appreciate you have joined the conversation. Tell me, which tracker are you currently using? Since when have you experienced this issue?
If your tracker is not resetting its steps at midnight, I would like to suggest you to restart it, this usually fix this issue. I hope this can be helpful, give it a try and keep me posted in case you need anything else.
09-04-2018 10:14
09-04-2018 10:14
09-05-2018 07:06
09-05-2018 07:06
Hello @Kanski, I hope you're doing well, thanks for taking the time to reply.
I appreciate you have come back and let me know the issue resolved itself in the end, I'm very glad. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!