Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps not resetting after midnight.

Replies are disabled for this topic. Start a new one or visit our Help Center.

Notice this morning that my steps didn't reset at midnight.

Best Answer
0 Votes
5 REPLIES 5

Hi there @She-she

 

Thanks for bringing this to our attention, this is a known issue and the Fitbit Team is working on it to have it solved as soon as possible. Thanks for you patience to this matter! 

 

See you around! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes

Did you guys manage to resolve the steps not resetting at midnight issue?

Best Answer
0 Votes

Hello @Kanski, I hope you're doing well, thanks for joining the Fitbit Community. Smiley Happy

 

Thanks for your participation in the Forums, I appreciate you have joined the conversation. Tell me, which tracker are you currently using? Since when have you experienced this issue? 

 

If your tracker is not resetting its steps at midnight, I would like to suggest you to restart it, this usually fix this issue. I hope this can be helpful, give it a try and keep me posted in case you need anything else.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes
Thanks it righted itself in the end.

Regards,
Maureen
Best Answer
0 Votes

Hello @Kanski, I hope you're doing well, thanks for taking the time to reply. Smiley Happy

 

I appreciate you have come back and let me know the issue resolved itself in the end, I'm very glad. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes