Stopped seeing notifications after updating to iOS 13

[MatthewFitbit]

We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:

1. GET UP-TO-DATE

1. Update the Fitbit app.
2. Make sure you installed the latest version of iOS. Tap Settings > General > Software update to see if an update is available.

2. CHECK YOUR BLUETOOTH SETTINGS

1. Tap Settings > Bluetooth.
2. Tap the information icon   next to the name of your Fitbit device.
3. Turn Share System Notifications off and then back on. If you don't see the Share System Notifications option:
   1. Restart your Fitbit device. For more information, see How do I restart my Fitbit device?
   2. Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
   3. Tap the information icon   next to the name of your Fitbit device
   4. Turn on Share System Notifications.

3. CHECK YOUR NOTIFICATION SETTINGS

1. Tap Settings in the top-left to return to the Settings page > Notifications.
2.  Make sure Show Previews is set to Always or When Unlocked.
3. Verify the settings for each app that sends notifications:

App	Settings
Calendar	Allow Notifications—On Tap each notification type and verify the settings: Alerts > Notification Center—On Show Previews—Always or When Unlocked
Messages	Allow Notifications—On Alerts > Notification Center—On Show Previews—Always or When Unlocked
Phone	Allow Notifications—On Alerts > Notification Center—On Show Previews—Always or When Unlocked
All other apps	Allow Notifications—On Alerts > Notification Center—On Show Previews—Always or When Unlocked

4. RESTART YOUR PHONE

For instructions, see the Apple help article.

If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.

[WLCal]

All the Fitbit bands seem to bubble. I have gone through a number of them and resorted to buying from a different company. 

[Lee25]

Exactly the same with me. When I answer a call the blaze (via iPhone 7) continues to buzz until I hang up or press the button on the left hand side of the blaze

[SunsetRunner]

@DJinMN - thanks! Misery loves company! I feel a bit better. 😂

[Anybody1958]

Which tip worked?

[Cgrant8885]

None of them yet 😢

[Danthebassman]

None of them work , Fitbit gives everyone the same bs line its like listening to a answering machine , they need to find a solution or refund there customers

DL

[SunsetRunner]

Sorry nothing has worked yet for some of you. I know how frustrating (and infuriating?) it can be. But please don't give up.

[J-flex]

I followed all the instructions provided.  Fitbit still will not sync to my IPhone.  Now what ?.

[J-flex]

Forgot to mention I have a Fitbit Blaze.  and, yes, it still doesn’t work after following all the instructions.  Unable to sync my data on Fitbit to the app.

[Hall1161]

Still unable to receive msgs to my Fitbit from my iPhone. Extremely frustrating spending $200+ for a “watch” that doesn’t fully work.

[Heygardenteache]

Oh, by the way, Dania in Technical Support told me that this issue has been known since September 20. 

[Chelgerman]

Did the iOS update and now not getting text/call notifications on my Fitbit.  Did everything suggested on this page.  Also uninstalled and reinstalled app. Now what do I do???? 

[DeeWyNo]

My phone updated to iOS 13 in the night, now I don’t get text notifications on my Verse. I went through all of the troubleshooting tips that were suggested and the only thing that worked was to change it so I had messages preview on my phone. I had no issues until the iOS update. The Fitbit update was installed about 4 days before the iOS update installed on my phone. With my profession I am not comfortable with text previews available for all to see on my phone just so I can get texts on my Verse. 
I hope this issue is resolved very soon, I really don’t want to have to switch to an Apple Watch. 

[Cgrant8885]

I have also put my previews on and it’s not fixed the problem. I also don’t
like my previews on bc my of job. Thanks for the input

[Chriskr53]

Did everything twice and still not receiving notification. Even deleted the app and reinstalled. Shut down both Fitbit and iPhone several times. And still nothing. Extremely frustrating!!

[Chelseask88]

Will they provide an update where we don’t have to have message notifications “on” in order for them to work on the watch?

[kht6]

My Fitbit on Google pixel 3 hasn't gotten notifications since August 2019. So frustrating!

[Chelseask88]

Will they provide an update where we don’t have to have message notifications “on” in order for them to work on the watch?

[Capeff1017]

Nothing you have posted works. I’ve done everything at least twice. Surely you have to have something that works. My versa isn’t even 6 months old.

[Radiorahim1972]

Nothing is going to work. Everyone needs to stop wasting their time with these “fixes”. Fitbit does not have a fix! It ridiculous that Fitbit has not communicated about what the issue is and potentially when it might be fixed.

Moderator edit: personal info removed