09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-13-2019 12:57
10-13-2019 12:57
That's pretty much what I did too. My only addition was to reboot the Ionic when I rebooted the iPhone 8+. 😀
10-13-2019 13:52
10-13-2019 13:52
10-13-2019 13:57
10-13-2019 13:57
This is driving me nuts. I have tried EVERYTHING and still no text notifications.
10-13-2019 13:58
10-13-2019 13:58
Me too!!
10-13-2019 14:26
10-13-2019 14:26
10-13-2019 14:30
10-13-2019 14:30
10-13-2019 14:34
10-13-2019 14:34
10-13-2019 14:49
10-13-2019 14:49
I had turned different notification settings on then off. I had set texts to ‘always’ show. I had closed out of apps, I had re-downloaded the app. I had given my Versa a hard restart and a Factory reset. I even let it run all the way out of batteries. Feel like I had done everything! my Versa would connect to my phone and syncs, so Bluetooth worked. I would receive phone call notifications but not Texts or Reminders, so strange!
Then an update for my Versa popped up in the app this afternoon and after the update my texts notifications FINALLY WORK. Hope this is a permanent fix.
10-13-2019 14:55
10-13-2019 14:55
I wish this would get resolved soon- soo close to going to an Apple Watch 😑
10-13-2019 15:56
10-13-2019 15:56
I did all this. It still doesn’t work!
10-13-2019 16:34
10-13-2019 16:34
Me too. So absolutely frustrating- I cannot tell you the hours , I mean hours I have waisted trying to fix it 😡
10-13-2019 16:41
10-13-2019 16:41
10-13-2019 17:28
10-13-2019 17:28
What update version was it? I looked and mine says my versa is up to date. Still no notifications.
10-13-2019 18:07
10-13-2019 18:07
I have an Android phone, Google Pixel 2 XL, and I haven't gotten text or call notifications for weeks. Nor am I even getting low battery emails. VERY frustrating. Oddly, I am getting calendar reminders, but that's it.
10-13-2019 18:43
10-13-2019 18:43
Hi! Any update to resolve this issue yet? Everyone else that I know who had a Fitbit is getting notifications. I have done everything to try and get mine to work again and nothing.
10-13-2019 18:49 - edited 10-13-2019 18:52
10-13-2019 18:49 - edited 10-13-2019 18:52
@suzeh6 THANKS! This worked for me!
"Have you made sure your Bluetooth share system notifications are switched on? To check this go into ‘settings’ then ‘Bluetooth’ then were is says ‘Versa’ tap the little ‘i’ in the circle next to were it says connected then make sure it switched on."
10-13-2019 18:49
10-13-2019 18:49
I ended up restarting to factory settings. I had recently downloaded so I lost nothing. I also called the 866-273-8455 and had them walk me through resetting Wi-Fi as I was having issues. They are pretty helpful!
10-13-2019 19:18
10-13-2019 19:18
Thank you so much. I have an Inspire and tried all their steps multiple times and nothing worked until I tried this. These are the instructions Fitbit should be giving.
10-13-2019 19:50
10-13-2019 19:50
@Gregmo69 Version 68.9.15 is what it updated to.
10-13-2019 19:52
10-13-2019 19:52