09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-06-2019 07:03
10-06-2019 07:03
Just wanted you to know you continue to have this issue. It’s now October 6 and the problem has not been resolved. (Following all of the recommendations ) I held off updating to iOS 13 because of this. Honestly - at this point - the notification feature is 75% of the reason I continue you use my Alta - if it is not resolved soon I will likely stop using it.
10-06-2019 07:27
10-06-2019 07:27
10-06-2019 07:37
10-06-2019 07:37
10-06-2019 07:44
10-06-2019 07:44
10-06-2019 08:19
10-06-2019 08:19
10-06-2019 08:20
10-06-2019 08:20
10-06-2019 08:28
10-06-2019 08:28
I have tried everything that Fitbit have advised after updating to IOS 13 but nothing has worked I’m not getting any new feeds either 🙄
10-06-2019 08:34
10-06-2019 08:34
A factory reset on the Fitbit or the phone?
10-06-2019 08:38
10-06-2019 08:38
Has there been a fix to this problem yet? Do you have an ETA?
10-06-2019 08:40
10-06-2019 08:40
The toggle switch is already on when I go to bluetooth
10-06-2019 08:47
10-06-2019 08:47
You might want to check it again just n case
10-06-2019 09:35
10-06-2019 09:35
The factory reset may not last; I did that last night and again this morning. it worked for awhile, but when I checked this morning after looking at this board, I discovered that my fitbit iwas no longer synced to my phone; I get "device not found"
10-06-2019 09:38
10-06-2019 09:38
I was just going to do another factory reset when I noticed that my device was syncing with my phone again. Hopefully this will stay this way.
10-06-2019 09:45
10-06-2019 09:45
10-06-2019 10:02
10-06-2019 10:02
Hello Again @Jts011231
I just wanted to check back in with you to see if your still having issues or if my suggestions have offered you a solution/answer. Please keep me updated 😃
10-06-2019 10:03
10-06-2019 10:03
Hello again @RoseWalker13
I just wanted to check back in with you to see if your still having issues or if my suggestions have offered you a solution/answer. Please keep me updated 😃
10-06-2019 11:39
10-06-2019 11:39
Sadly my Charge 3 is again not syncing with my phone. It is very frustrating. I am less concerned about notifications. It's now 2:38 EDT and this has been going on since last night.
10-06-2019 11:44
10-06-2019 11:44
I am having the same issue. Let me know if yours resolves. Thanks!
10-06-2019 11:45
10-06-2019 11:45
This same thing is happening to
me! Have you had any luck fixing it?
10-06-2019 11:46
10-06-2019 11:46
I too have tried all of these things to no avail! Please let me know if you are able to fix yours.