09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-10-2019 08:05
10-10-2019 08:05
I'm happy again too. Thank you SO much!
10-10-2019 08:13
10-10-2019 08:13
I got my text notifications to work using the only show text previews when unlocked, which I prefer to not show them at all.
I just noticed though that when someone calls me my Fitbit keeps vibrating after I’ve answered the call. Anyone else having this issue?
10-10-2019 08:15
10-10-2019 08:15
@Mamasan3 My iMessages come thru on my iPhone 11 Max with 13.1.2
10-10-2019 08:24
10-10-2019 08:24
Still no text notifications. It has been several days. Update please!
10-10-2019 08:36
10-10-2019 08:36
10-10-2019 08:55
10-10-2019 08:55
I'm having similar problem, in that my watch doesn't stop vibrating when I answer the phone. It also rings as "incoming call" while I'm making an outgoing call; and buzzed *again* as "incoming call" for the current call I was on, both one hour and two hours in to the call. All other notifications seem to work fine.
10-10-2019 08:58
10-10-2019 08:58
I have tried everything possible for my Charge 2 to receive text messages again but nothing is working after the update. I work outside a lot, phone isn’t always on me so I use my Fitbit to determine if I have to grab a call or reply to a message immediately. I hope this is resolved soon.
10-10-2019 09:05
10-10-2019 09:05
I have a Versa. Shockingly, I was able to receive a text notification but ONLY if I selected 'banner' under the notifications on my iphone. I do not want a banner of my messages showing on my phone. I have never had that in the past and don't want to start now.
Any comment, FitBit?
10-10-2019 09:13
10-10-2019 09:13
Let your fitbit charge battery die before recharging and re pairing with the app on your phone.
10-10-2019 09:16
10-10-2019 09:16
After installing latest IOS I’m getting nothing on my app- not even the steps I’ve walked today, it just keeps coming up no Bluetooth, which is fine as I used my hands free in the car today- it’s still vibrating to remind me if I’ve not done my 250 hourly steps. I’ve removed the device and tried to restart it but it won’t let me !
10-10-2019 09:38
10-10-2019 09:38
Did this work after you did it?
10-10-2019 09:48
10-10-2019 09:48
OK if that will do the trick, but it could take two more days or so for my battery to die 😞
10-10-2019 10:02
10-10-2019 10:02
I was sent this message by Fitbit support on Twitter and it worked for me-
We appreciate the effort. So we can further assist, we suggest that you do the following:
- Open Settings app on phone
- Scroll down to Fitbit
- Ensure toggles next to Bluetooth and Background App Refresh are turned ON
Let us know how things go. We'll be waiting.
10-10-2019 10:04
10-10-2019 10:04
mine is working totally now. Yay!
10-10-2019 10:10
10-10-2019 10:10
After doing all steps above for Fitbit ALTA phone and calendar doing notification but not text.
10-10-2019 10:11
10-10-2019 10:11
I literally tried everything to fix this until I changed the notification settings. I hate having my text preview displayed but if that's what it takes right now to fix the way it's syncing with my versa, that's fine.
Thanks for the input! This worked like a charm 🙂
10-10-2019 10:19
10-10-2019 10:19
10-10-2019 10:31
10-10-2019 10:31
10-10-2019 10:40
10-10-2019 10:40
It seems to have worked from my iPhone 8 to my charge 3. Better than nothing at this point. Have to wait for my 2 pm calendar notification to see if that will work now too.
Thanks for sharing.
10-10-2019 10:44
10-10-2019 10:44
Ok I just tried this and it worked! I took it a step further and moved my previews to never and closed out the settings and had another text sent and it still worked! Showed up on my Fitbit inspire