help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stress management tile quotes are confusing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-11-2021 12:03 - last edited on ‎10-12-2021 14:37 by Fitbit Moderator

‎10-11-2021 12:03 - last edited on ‎10-12-2021 14:37 by Fitbit Moderator

The language on the app isn’t always clear, but I recently found some of it downright contradictory. Direct quote from the app:
“Why don’t I see a stress management score?…Make sure to:

  • Wore the device for less than required.”

The whole section goes on like that. Confusing and contradictory. It looks like someone edited part, but forgot to read what followed to make sure it made sense.

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎10-12-2021 14:55

‎10-12-2021 14:55

Welcome, @Lynda2655. It's good to see a new face around.

 

I've moved your post to the iOS App board as there are more chances to get related replies here. I totally understand where you're coming from about that text displayed on the Fitbit app, and I'm sorry for the confusion this caused. I've gone ahead and reported this to our team so they look into this matter and make the proper correction. Your feedback is appreciated and it won't be taken for granted as it'll help us to keep improving.

 

Please take in mind that you can always visit our Help Site where you can find information about our products and features, as well as troubleshooting steps.

 

Have a good day.

Best Answer