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Summary map not showing correctly only on exercise details

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‎11-03-2017 13:34 - last edited on ‎11-06-2017 06:00 by Moderator Alum

‎11-03-2017 13:34 - last edited on ‎11-06-2017 06:00 by Moderator Alum

In the exercise section of the app, the map and summary of a workout (run, bike, etc.) are not actually what appears when the activity is tapped to see more details. The details that come up are correct, but the overview on the main screen may show info from a run a week ago. I have a charge 2 and at running iOS 11.1 currently.

 

Moderator Edit: Clarified Subject.

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‎11-06-2017 06:32

‎11-06-2017 06:32

Hello @jerodintheair, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I sincerely apologize for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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