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Summertime disrupted the app and fitbit

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‎03-26-2017 03:00

‎03-26-2017 03:00

Overnight the hours changed due to Summertime and now the whole app got disrupted. 

It just changed the 250 steps beginning and end time. Same for the sleep and I can not change it. It automatically changes back to what the app thinks it should be. 

Quite annoying...

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‎03-26-2017 07:01

‎03-26-2017 07:01

The same thing happened in the US when we switched to Daylight Savings Time.  A few other users brought up this issue in a different forum for the UK and Sweden time changes.

 

Here, the issue was fixed the next day.  I suggest wait a day then contact customer support.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎03-26-2017 07:01

‎03-26-2017 07:01

The same thing happened in the US when we switched to Daylight Savings Time.  A few other users brought up this issue in a different forum for the UK and Sweden time changes.

 

Here, the issue was fixed the next day.  I suggest wait a day then contact customer support.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-26-2017 09:33

In response to LZeeW

‎03-26-2017 09:33

Thanks

Will wait then 😊

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