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Surge not consistent with syncing.

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‎04-26-2016 23:51

‎04-26-2016 23:51

I've had my Surge for 13 days and it is synced to my iPhone 4s. At least 3 times I have had to reset my Surge as my phone can't find it to sync to. This is very frustrating - any tips to sort this please?
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‎04-27-2016 05:09

‎04-27-2016 05:09

Welcome to the Community @Ginnyt. Thanks for troubleshooting this issue by yourself. If your tracker is not syncing with your iPhone 4s, I recommend following the Syncing Troubleshoot. After these tips your tracker should sync properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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