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Sync both

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‎11-12-2019 10:10

‎11-12-2019 10:10

I have a iPhone 10 max and I have 2 Versa’s one is a regular one the other is a versa 2. I wear the regular one to work and my other one if I’m going somewhere. I can’t download both to my Fitbit web site. When I pair one the other gets kicked out. Then I have to pair it again. 

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‎11-13-2019 07:04 - edited ‎11-13-2019 10:25

‎11-13-2019 07:04 - edited ‎11-13-2019 10:25

@dori_   You cannot have two smartwatches on your account at the same time.  One will always kick out the other.

This says it all:

Screen Shot 2019-11-13 at 10.09.07 AM.png

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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‎11-12-2019 14:02

‎11-12-2019 14:02

Hello and welcome @dori_ 

Thank you for coming to the community with your question. I understand you’re  interested in how to manage/sync two different Fitbit Trackers to one account. This article will help you manage more than one Fitbit Tracker to a single account here: https://help.fitbit.com/articles/en_US/Help_article/1715

 

😃 Please let me know if this answers your question. Keep me posted

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‎11-13-2019 06:58

‎11-13-2019 06:58

Hello again @dori_ 

I wanted to check in with you to see if the links I provided you help you. Please let me know 😉

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‎11-13-2019 07:04 - edited ‎11-13-2019 10:25

‎11-13-2019 07:04 - edited ‎11-13-2019 10:25

@dori_   You cannot have two smartwatches on your account at the same time.  One will always kick out the other.

This says it all:

Screen Shot 2019-11-13 at 10.09.07 AM.png

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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