Synching

[Rugbylou]

My Fitbit HR has stopped syncing with my iPad since Monday. How do I get my data across without losing it?Thank you

[SteveH · Accepted solution]

You could try restarting your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries though as it doesn't always work. If it still won't sync after that then there are some more ideas in this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

[Rugbylou]

Dear SteveH
Thank you so much for your suggestions- it worked the second time I held down the bottom whilst having the Fitbit HR plugged into a power source. Thank you once again for your help.

Sent from my iPad