10-02-2019 05:18
10-02-2019 05:18
My Fitbit is having trouble syncing with my iPhone and I’m not getting any call or text message notifications even though they are turned on and even when synced with phone. Ideas?
10-02-2019 06:43
10-02-2019 06:43
He @Carmour
Im sorry your having trouble syncing and getting messages. What version of iPhone do you have?
10-02-2019 06:46
10-02-2019 06:46
I am also having this problem after upgrading to iPhone XR. Bluetooth shows synced, but time won’t update on Blaze after battery died.
10-02-2019 07:05
10-02-2019 07:05
Hello @SGonzalez23
I’m a bit confused because the original post is a syncing/notification issue. Are you having that issue as well? I see you have an iPhone XR which is compatible with the Fitbit App. Your time should update on the Blaze after you fully charge it again then sync it with your device. (Side note: make sure you no longer have your old phone paired with your Fitbit....I say this because you mentioned upgrading to another phone) If you find your still having trouble then I would suggest restarting your Blaze. You won’t lose data doing this. You can find instructions on how to restart your Blaze here: https://help.fitbit.com/articles/en_US/Help_article/1186/?q=Restart&l=en_US&fs=Search&pn=1
please let me know if this solves your issue
10-02-2019 07:13
10-02-2019 07:13
10-02-2019 07:18
10-02-2019 07:18
Hello again @SGonzalez23
Did you restart your Blaze with the instructions posted in my previous post?
10-02-2019 07:24
10-02-2019 07:24
Hello @SGonzalez23
Maybe you need to check your timezone settings in the Fitbit app. Look here:
open Fitbit App
tap profile picture on upper left
scroll down and tap advanced settings
make sure timezone is correct
now sync your Blaze