help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing issues between MyFitnessPal and Fitbit.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2017 12:33 - last edited on ‎04-18-2017 08:27 by Moderator Alum

‎04-17-2017 12:33 - last edited on ‎04-18-2017 08:27 by Moderator Alum

I have never had syncing issues with my fitness pal and Fitbit but it seems since this last iphone update it's a problem. I lost all activity from yesterday and now today I have to go on the computer and revoke and re-install everytime I want my activity to sync. Any suggestions?

 

Moderator Edit: Clarified Subject.

Best Answer
3 REPLIES 3

‎04-18-2017 08:47

‎04-18-2017 08:47

Hello @JMFIT4LIFE, it's a pleasure for me to welcome you to the Fitbit Community, it's great to have you on board! 

 

Thanks for letting me know about this situation. Our team is aware of it and it seems the issue has also been acknowledged by MyFinessPal as well. Please keep an eye on this thread where we will update once we have more information about this issue.

 

Thank you for your patience and understanding, if there's anything else I can do for you, please feel free to reply! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer

‎04-18-2017 09:33

In response to MarcoGFitbit

‎04-18-2017 09:33

I have everything synced now, but I still have an issue where I log water in my Fitbit app, but it does not show up in MFP. If I log the water into MFP it does show up in Fitbit. Any insight?

Best Answer
0 Votes

‎04-19-2017 07:59

In response to Harrisburger

‎04-19-2017 07:59

Hello @Harrisburger, it's great to see you around, I hope you're having a great day. Smiley Happy

 

Thank you for sharing your insight, as mentioned above, MyFitnessPal is still having inconveniences to sync information with Fitbit. We're monitoring this very closely and we will update this thread once all issues have been resolved on MFP side. 

 

Thank you again for taking the time to let me know about your issue, if there's anything else I can do for you, please keep me posted! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer