03-27-2016 23:06 - last edited on 04-01-2016 11:38 by SunsetRunner
03-27-2016 23:06 - last edited on 04-01-2016 11:38 by SunsetRunner
So I have an iPhone 4 running iOS 7.1.2, so the latest version of the app that is compatible with my phone is 1.15.2. But the problem is that there's no option to add a tracker, and I don't have a dongle! What am I supposed to do now?! Please help!
Moderator edit: Title for clarity.
Answered! Go to the Best Answer.
03-28-2016 16:52
03-28-2016 16:52
Hey @DevenS is nice to have you on the Community! I think the iPhone 4 is not on the List of Compatible Devices. The reason is because your device must support Bluetooth 4.0. Older iOS models only support Bluetooth 2.1, and therefore are not compatible with Fitbit wireless syncing. You can still use the Fitbit app on your iOS device to track food, activities, and more. However, you said you don't have a Dongle, so, let me try to help you with this issue. Could you reply with as many details of the issue you had with the Dongle?
Because, the app will automatically download the latest synced tracker data from the Fitbit.com dashboard, so as long as you're within range of your computer, you can see your updated stats.
I'll be waiting for your update!
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03-28-2016 16:52
03-28-2016 16:52
Hey @DevenS is nice to have you on the Community! I think the iPhone 4 is not on the List of Compatible Devices. The reason is because your device must support Bluetooth 4.0. Older iOS models only support Bluetooth 2.1, and therefore are not compatible with Fitbit wireless syncing. You can still use the Fitbit app on your iOS device to track food, activities, and more. However, you said you don't have a Dongle, so, let me try to help you with this issue. Could you reply with as many details of the issue you had with the Dongle?
Because, the app will automatically download the latest synced tracker data from the Fitbit.com dashboard, so as long as you're within range of your computer, you can see your updated stats.
I'll be waiting for your update!
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!
04-01-2016 09:06
04-01-2016 09:06
04-01-2016 17:06
04-01-2016 17:06
I'm happy to help @DevenS! In addition, please take a look in your inbox. I sent you a private massage.
Enjoy your weekend!
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!