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Syncing to iphone

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‎09-29-2019 00:47

‎09-29-2019 00:47

After the iOS update I can not set up my charge 2. It finds my charge and give me a pin then tells me that is wrong. I can not set up my Fitbit can any one help ?

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‎09-29-2019 06:54

‎09-29-2019 06:54

Hello @Jennyzzz 

Are you trying to connect your Charge 2 as a new device? (I ask because your mentioning a pin that’s not working) 

 

If your having syncing issues and your experiencing that after the new iOS update try this:

Try looking here and set it up this way on your device:

iOS Settings > Notifications > Messages > Show Previews > Always (Default) 

also iOS settings>notifications>Fitbit> ON 

 

😃 please let me know if this resolves your issue

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‎09-29-2019 15:38

In response to SunsetRunner

‎09-29-2019 15:38

Hello again @Jennyzzz 

 

Just wanted to check back with you to see if your issue is now resolved 

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