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Syncing with my iphone

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‎03-08-2018 23:24

‎03-08-2018 23:24

My fit bit ionic has stopped syncing with my iPhone, the wrist unit works fine but it won't connect to wi fi and or bluetooth

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2 REPLIES 2

‎03-09-2018 05:31

‎03-09-2018 05:31

Hey @Bill19552455.

 

That sounds very frustrating. 

 

In this case I'd recommend that you try the following steps:

  1. Restart your Fitbit.
  2. Turn the Bluetooth on your iPhone off.
  3. Restart your phone.
  4. Turn Bluetooth back on and then try again.

It should begin syncing after doing this.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎03-09-2018 09:37

In response to LanuzaFitbit

‎03-09-2018 09:37

All good, that’s more or less what I did, working now. Thank you

Sent from my iPhone
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