help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-07-2016 20:11

‎07-07-2016 20:11

I am new to the Fitbit family and have a black Fitbit flex. I followed the instructions given and charged my fit bit, placed it into the band, turned on Bluetooth, and began trying to connect. Hasn't connected yet, after 4 hours of working on it. Please help!
Best Answer
0 Votes
1 REPLY 1

‎07-08-2016 04:19

‎07-08-2016 04:19

A warm welcome to the Community @Gibson_11six. If you are having problems in the setup process, I recommend restarting your Flex by following @SunsetRunner's instructions and after this, confirm that you are following the setup procedure from your iOS Fitbit app.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes