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Syncing

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‎07-07-2016 20:11

‎07-07-2016 20:11

I am new to the Fitbit family and have a black Fitbit flex. I followed the instructions given and charged my fit bit, placed it into the band, turned on Bluetooth, and began trying to connect. Hasn't connected yet, after 4 hours of working on it. Please help!
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‎07-08-2016 04:19

‎07-08-2016 04:19

A warm welcome to the Community @Gibson_11six. If you are having problems in the setup process, I recommend restarting your Flex by following @SunsetRunner's instructions and after this, confirm that you are following the setup procedure from your iOS Fitbit app.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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