Synicing

[cuardai]

Hi,

I have been unable to sync up my Charge 2 with either my phone app (iPhone) or my computer since yesterday afternoon. I tried shutting the phone and turning it back on and un-installing the app on the computer and re-installing it...no dice.

[SteveH · Accepted solution]

Try restarting your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries as it doesn't always work

[cuardai]

Hi, thanks for replying, that will erase all the data that has not synced am I correct?

[cuardai]

Never mind, found my answer.