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Text Messages not being received

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‎11-24-2019 18:07

‎11-24-2019 18:07

I have not been able to get texts to my Fitbit Charge 3. When I first got my Fitbit a year ago they were coming through until about a month or so ago. I have tried unsyncing to the Bluetooth on my phone, turning off and on notifications, restarting my Fitbit and nothing has worked. I did update to iOS 13 on my iPhone. Could that have impacted my notifications?

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‎11-24-2019 18:16

‎11-24-2019 18:16

Updating to ios 13 is the issue!

 

Fitbit provided an update on the issue earlier today. You can view their response in the link below.

 

Basically, they are working on the issue. I'm hoping it gets resolved soon as well.

 

https://community.fitbit.com/t5/iOS-App/Status-on-iOS-notifications/m-p/3910384#M123804

 

Hope you find it helpful!

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