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The app is super glitchy for my apple device.

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The Fitbit app is being extremely glitchy on my iPhone. Is anybody else going through the same thing?

 

Moderator Edit: Clarified Subject.

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Hello @Tosti67, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the forums and I understand you're experiencing some glitches with the Fitbit app. At this moment I would like to ask you specifically which issues are you experiencing so I can check this further and provide you troubleshooting steps that will adequate for those issues. 

 

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Mine is also being extremely glitchy! It will sometimes only show the trackers that are on the right side (sleep, weight, and food tracker) and then glitch back and forth between all of them. Basically, I can rarely see the fitness tracker and water tracker, which is super inconvenient when I'm trying to log fitness and it takes me an extra 5 mins to click on it at the exact right time that it's there before it glitches again. Any help would be wonderful!!! 

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My Fitbit itself work really good for over 2 years. Unfortunately my App is not that great anymore. Lately I experienced few glitches. One of them in Notifications I see last update from Jun 17 so that means I'm almost one month behind. Bigger problem is my "Weekly Exercise" where App is randomly showing exercise during my sleep or doesn't show at all even I'm walking daily between 6 to 7 miles. Would you be able to help me? Thanks

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My app has been glitchy for several weeks. It freezes for several seconds when I try to access my sleep tracking. Sometimes it shuts down the app. Currently, I can’t get any food to load when I try to look up items on the tracker. I’ve had a Fitbit for six years, but these glitches are making it extremely frustrating. 

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