The battery % is no longer showing up on my Fitbit app

[KathJB]

The battery % no longer shows on the app when I sync my Charge 5 with my iPhone. I can see it on my watch but not in the app. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @KathJB. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.

If you haven't done so yet, please try the following steps:

• Log out of your Fitbit app
• Force quit the app
• Turn off the Bluetooth
• Shut off your phone and turn it on after 1-2 minutes
• Turn on the Bluetooth
• Log back into your Fitbit app
  
• Sync your Charge 5 and see if the battery level is showing up and matches your Charge 5's

I've moved your post to the iOS App board for organization purposes.