The redesigned iOS Fitbit app is rolling out!

[LizzyFitbit]

Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!

[carringtondl]

Also a Fitbit user since 2015.  Just bought a Garmin.  Very heavy sigh.💔

[evinator63]

I totally dislike it. They had such a beautiful landing page on the app and they ruined it. It’s a deal breaker for me. 

Needs one to save it at all.

[Sjstock]

Unless you can make it better please bring back the last version. I also miss the colors which made me it so much more fun!

[myersh93]

I’ve updated to the new app and can no longer see my step streak. The daily steps view is so simplified that I can’t see it anymore and I am no longer getting banners. Was the step streak feature removed?? I’m heartbroken 😭

[Roryv]

The new iOS app version 4.00 is so ugly and not user friendly. I’m so upset. I’ve been using the Fitbit app and trackers for five years and this is honestly making me switch to another fitness device. I just got a new luxe last week, which I would not have done if I knew the app would change to look like this. I don’t like how the circle icons are not filled in after the goal is completed- instead it’s just a little check mark at the bottom and a think line. I hate how it messed up the order of my stats in the dashboard and it is way too spread out. I used to be able to see steps, zone, distance, miles, calories, active days and heart rate without having to scroll down. I cannot order the stats like I want because they separate by category and group those together. I absolutely hate the look of the app now- way too simplistic and ugly. Everything is spread out and I have less control over seeing what I want. I wish I turned off auto update but now I will have to switch to another fitness app and tracker that is visually and user friendly. So disappointed in this change after I have loved the app for five years. 

[Lexi88]

I can’t get my head around how anyone even remotely involved in the redevelopment of the app and design thought that ANY of the changes made were slightly good ideas…let alone good enough to use in the redesigned update. I was given no choice to update it, it’s all a green blur that blends together, not user friendly whatsoever, I cannot move individual stats where I want, no colour changes helping to distinguish one section from another and these issues are just the tip of the iceberg. It’s clear this design was purposeful in order to have us rethink our product selection, but I will not be moving to a Google product or sticking with Fitbit after this. For me, it’s the final straw in a long list of problems, issues, and “updates” & changes leaving us with less than we had, (yet paying the same) that Fitbit hasn’t cared enough to resolve or done deliberately as they merged with Google. Well done on an extremely badly thought out strategy destroying brand & product loyalty to both Fitbit and Google. Thanks but no thanks. That’s it for me. 

[tsorrent]

Well said and deserving of 20 million upvotes!

[Streak10000]

The new app is awful! Where is my two year streak of over 10k steps? Where's the charge percentage of the watch? You've made the Fitbit useless! 

[LorTor]

Totally agree. The app is user UNfriendly. Hard to read, no longer shows battery percentage, and everything looks identical. No variation. I’m pretty disappointed with the changes. 

[banct]

@Lexi88 I agree; it seems like Google is trying to push people to their watches by dumbing down the Fitbit app. After all of this, I would never buy a Google watch. But I can see the handwriting on the wall. Garmin or Apple.

[Guy_]

Hi @FitbitUser0929 - unfortunately Fitbit don't provide any means to go back for the app or firmware updates.

For that reason I stopped applying ANY Fitbit updates if something is working.

[hockeylori]

Where’s my step streak counter? 

[Lexi88]

How are we meant to just be ok with them changing a bunch of things, taking things away, giving us zero choice, and still making us pay for it (for those w/premium) without even the option to stick with the old app design? Now I feel like the idiot for paying for something I’d never choose if I’d known they could and would change whatever they like, seemingly to make it worse on purpose so we switch completely to google or who knows?! Either way, is their expectation just to accept it or leave? I’m so frustrated. 

[AdubMiller]

I think a 1st grader could do much better than what they did. Someone was clearly held at gunpoint and asked to create the worst possible interface. So one person still has their life and FitBit is going to lose millions of customers. And I thought money ruled the world. 

[cephgal]

Agreed. The easy to identify/differentiate icons were so helpful, and I much prefer being able to organize what I’m tracking based on *my* goals, not what they decide should be lumped together. I’m looking for a way to give more direct feedback but I guess the forums are it 😕 

[Norilou]

I don’t understand why they decided to make this horrible change. I used to be able to switch between email accounts on my Fitbit and I can’t do that anymore. The new interface is clunky and unappealing. I’m seriously considering another fitness tracker, which is sad because I’ve used a Fitbit device for almost 10 years. 

[Salbi4]

For some reason the update makes my screen look like it’s been designed by a secondary school IT project… it’s blocky and awful. 
It now show my heart rate as the main display instead of my steps. The sleep function hasn’t updated since mid August ( a part I used to check every day)

My partner has a Garmin and the watch and related app look futuristic not archaic. Massive step backwards for Fitbit. Wish I’d never updated it. 

[annieb57]

My new app rolled out yesterday and I wish it hadn’t.  I wasn’t given any choice in whether I had it or not but I am not very satisfied.  Once you get beyond the new front end it is the same information underneath but it is getting to that which it the problem.

I use steps, heart rate, activity and sleep in that order on the app however, all these items were at the lower end of the range of options.  I have edited the screen and focus to bring steps to the main focus and I have also moved sleep and activity to higher up the initial screen but heart is determined to stay at the bottom of the initial screen and no amount of editing seem to want to get it to move.  No doubt I will have to persistent trying to move things around but it looks like it has been designed with no consultation with the main users I.E. the customer.

All in all this isn’t an update more that a backdate- I have given it a score of 1 on the App Store.

[Nbreach]

Yes! This is an important part of my day too and I was in a deficit of 1000 calories, is that now the same? I don’t know! And it’s frustrating. I don’t know if I’m eating too much or too little for my day.  I don’t like how they’ve changed it. 

[InaGlo]

I too received this appalling roll out this morning! A huge blocky looking screen that I instantly hate and know I won’t get used to! Feels like a massive downgrade!

If the previous layout can no longer be used - well Christmas is around the corner so I’ll be joining my friends who jumped ship a couple of years ago to Apple - what a crock!