The redesigned iOS Fitbit app is rolling out!

[LizzyFitbit]

Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!

[curtisjmiller]

This is just terrible. Ugly oversized, can’t see at a glance, no more notices on step streaks (which you were not calculating right anyway and had received tons of notes on) - what exactly got better?  

[schandle]

How do o customize the landing page?  My priority is how many steps I’ve taken but the first thing I see is heart beats per minute.  I currently have to scroll down to find my steps.

[Podunk]

Sent from my iPhone to rearrange the information on your screen as limited as it is click on what I believe is the pan or customize button near the top right of the home screen then select the focus that you are interested in. You can also move areas of interest around, so they are easier to find because I am , because I am interested in the activities I have moved those to the bottom where I can click on the bottom tab and swipe quickly to the activity area without having to swipe down from the top. My solution has been to select the focus that best represents what I am interested in and put it at the top , and then working from the bottom place the sections again that I am most interested in working my way up to the least interested just below the focus information.

[stbail]

Great.  A time consuming solution that doesn’t fully address the issue.  

used to be able to get all my key data on one screen.  Now I can’t.   Can’t customize the order and have to make choices on what I can see.  When running or biking I don’t want I have to scroll to see all my key stats.  
This update is just horrible.  Users hate it.  And your big suggestion is to spend time to get a result that is nothing close to as useful as what we had. 

[TerriFout]

This is a user that is trying to make the best of a bad product and sharing their workaround.  They made it clear they are not happy with the update either. Just why are you getting on their case?

[Podunk]

I agree the people who designed this version of the iOS software created a user interface similar to something I might’ve created back in the early to mid 1980s. As a blind, Fitbit user, I am used to them feeling to take into consideration people who are blind and reading disabled.

I use apples, voiceover screen, reading, software, and used to be able to start at the top of the application and have it automatically read all of the information on the home screen. Now it will read only one section at a time resulting in multiple swipes across and up and down on the screen in order to get all of the information read.

In the past, I have made multiple suggestions to Fitbit, customer care, and Google Disability Support, hoping that the Fitbit application would be made from for those of us who are blind, and those who are reading disabled. A lot of information that was available. Society users continues to be unavailable to those of us who are blind and reading disabled. Fitbit developers have failed to take into consideration those of us who disabilities in preference for those who are cited, and now it appears only in preference to those who create the application.

On my iPhone, I have dictated this on my iPhone, and hope you will be able to understand my ramblings. Where accessibility has been a major push for decades. It is frustrating to see that Google/Fitbit has created a product for the cited and done to make it accessible for people who are blind and reading disabled. I have also read comments regarding people with other disabilities and have hoped that at some point a Disability Support team would be made available because what is good for people with challenges can also be used to enhance the experience of people with site. And it should be taken into consideration that cited people sometimes become injured and want to have the tools available to them to continue getting the best rehab results monitoring with Fitbit devices.
Sent from my iPhone

[banct]

@schandle tap on the pencil in the upper right of your screen. You can then choose from several types of focus (they appear to the right; swipe the screen to see them). At the end is a template where you can create your own group of metrics to display at the top of the screen.

[mforman]

Also…..

the metric front screen rarely matches the detail when you click on it. 
this app can’t deal with time changes at all. I’ve been home for 2 days, reset my watch, refreshed the app and it still holds a 6 hour time difference. Trying to add a sleep log as it doesn’t pick up in the correct day and all the timings are off. 
why doesn’t the app sync to watch when you open the app like it used to ?  Frustrating that you have to do this manually. 
also, since we have to scroll down to see anything at all in this new dashboard - why wouldn’t selecting the ‘today’ option take you to the top - again - like it USED to ???

this new app isn’t just ridiculously bad to use….. it doesn’t work and isn’t right. 

I can’t help but think apple and Garmen are going to win here. 
im so frustrated. 

[Jaxxtee]

Oh dear Fitbit. This is horrible. I used to really like being able to easily just scroll backwards through my steps data by day for as long as I wanted, real sense of achievement as I saw all my 10,000 plus days with stars! Now not possible. Now have a meaningless graph and have to click into month, then can only see a week at a time - no sense of achievement overtime.  What were you thinking? Time to buy an Apple watch, sniff. 

[carringtondl]

Had my entry level G****** since October 3.  LOVE IT.  Heart rate zones screen, info on watch, step goals bla bla bla.  Sleep score iffy, but so what, it's free.  Lots of challenges, badges, exercise choices for those who care (I'm a fat old introvert).  No problems yet with syncing to pleasant, colorful G---C--app.  Had a problem with their version of wake screen and support emailed me within 24 hours (after I found a fix, but who cares).  If Santa gives me a gift card I'll buy the next level up.  So far happy camper.  Also deleted G in favor of DDG, in process of ditching Gmail.  Cancelled subscription.  I need a replacement for Sheets, can anyone help? (iOS).  Been on Internet since 1996 and NEVER EVER encountered a company this vile, including Amazon and Microsoft.

[ExBrooklyn]

PLEASE TELL ME HOW YOU GOT IT BACK!!! The new app is THE WORST! Why couldn't they leave well enough alone? I walked over three miles this afternoon. THAT is what it showed on my Versa 3 when I came home from my hour walk! But now I look at my phone and it shows only 2.04 miles! For a second it flashed to the 3.24 and when I went back to that screen it went back to 2.04 and no matter what I do I cannot get the right info to show! On top of that I cannot access the app AT ALL on my PC. This is RIDICULOUS! 

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So can you explain to me what happened to the other mile and a quarter I walked this afternoon???? And why I cannot access the app on my laptop???? I constantly get a message telling me "Authorization failed"! I have been a Fitbit customer for YEARS and I am NOT going to be buying another one if this is what I will have to deal with.

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Same here. After almost 10 years I am done with Fitbit.

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I have tried THREE sites so far trying to find a file that will actually install and so far I am having no luck at all. I am beyond disgusted. What is the point of having a device with an app that doesn't even give the correct info????

[Liveto100]

So the new app is **ahem**e. I can’t figure out how to do anything on it. Can’t add any activities done when I’m not wearing it. I meditate and practice mindfulness. How do I add that? I swim and chose not to wear Fitbit when I do that… if there’s a way to add that… I’m hard pressed to find that. The screen is boring….. whose idea was this. Makes me want to go out and buy an Apple Watch

[kerrieBBOZ]

@x002657 on a charge 5 device the onboard battery percentage is microscopic so many users can’t see it, and we used to just open the app to get a readable % charge. Now we need a magnifying glass to read it on the device itself.

[gztyp7]

It’s sucks! I’ll throw the sand thing away 

[gztyp7]

As with all things google you screw this up so much I can’t even be useful now. Thank you very much. Will save me a lot of money not using it.

[gztyp7]

Where do you see the state of charge? They stripped off everything they think we will pay for in subscription content. Screw Fitbit. Mines going on ebay … free!

[katharinerc]

Did you get an answer?! I want the old app back 

[SunsetRunner]

No, unfortunately not. Getting a Garmin. So very sad. Cannot believe Fitbit
did this to us.

[Bmwalex]

Sadly not.

[cupcakekitty07]

How on earth can I get the old version back…it auto updated?!  This app is absolutely dreadful now; I hate that I can only reorganize by predetermined groups, so therefore all the features I actually care about are far apart and I can no longer hide or remove the junk I don’t ever use.

My fitbit quit displaying forever ago but still synced so I was waiting for a sale to replace it because I can’t really afford a new one. But since google took over and took away the fun features that made fitbit so great such as challenges with friends? And now this app? Holy crow I have loved and relied on my fitbit since early days but now i’m hard pressed to find a reason to even replace it.  I did love it to navigate health issues and stay on track fitness wise in a fun and easy way.  Plus they had options that fit my thin child sized wrists and versatile desirable features that also weren’t too high tech or pricey. Apparently those days are gone.  Please make this update optional or allow us to hide or delete junk at least!