08-31-2014 09:17
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08-31-2014 09:17
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Answered! Go to the Best Answer.

Accepted Solutions
08-31-2014 09:30
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SunsetRunner
08-31-2014 09:30
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These are the compatible iPads. Is your's one of them?
iPAD AIR iPAD MINI iPAD 4 iPAD 3

08-31-2014 09:30
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SunsetRunner
08-31-2014 09:30
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These are the compatible iPads. Is your's one of them?
iPAD AIR iPAD MINI iPAD 4 iPAD 3

09-02-2014 11:10
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09-02-2014 11:10
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Well that sucks! No, I've got an iPad 2.

09-02-2014 13:58 - edited 09-02-2014 13:59
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09-02-2014 13:58 - edited 09-02-2014 13:59
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You can use the bluetooth dongle with yoru computer to sync your FitBit to the website.
You can use the FitBit app on the iPad to enter all your data and it'll sync steps from the FitBit website.

09-03-2014 07:07
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09-03-2014 07:07
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Thanks, my computer is in the shop, so I was trying to use my iPad to sync to my FitBit.

01-27-2019 04:52
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01-27-2019 04:52
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I have a iPad mini 4

01-27-2019 05:06
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01-27-2019 05:06
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@Hector-31 The iPad mini 4 is not on the list of compatible devices. That doesn't mean that it won't work. You might not get full functionality.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

01-27-2019 05:09
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01-27-2019 05:09
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Thanks for your reply i got it to work on my iPad but it’s stop syncing
with my iPhone

01-27-2019 05:23
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01-27-2019 05:23
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@Hector-31 Do you have your Fitbit set to receive notifications? When you set your Fitbit to receive Notifications, there is a tight Bluetooth bond with that device. You must have Notifications OFF to sync with other devices.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

01-27-2019 05:27
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01-27-2019 05:27
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I’ve checked and all notifications are green could you please advise me on
how to set both devices up please

01-28-2019 08:04
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01-28-2019 08:04
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Hello @Hector-31, have a warm welcome to the Fitbit Community, it's great to have you on board. It's great to see you too @LZeeW, thanks for all your help.
@Hector-31, I appreciate your participation in the Forums and for sharing your experience with us. If you have paired your tracker with your iPhone, it is possible to sync with your iPad, you only need to go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device. Then turn off the Bluetooth on your phone and try to sync with your iPad.
Please note that this Bluetooth link is established when you set up Notifications, as your tracker is only able to receive Notifications from one device.
I hope this can be helpful, give it a try and let us know the outcome.

01-28-2019 09:50
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01-28-2019 09:50
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it off and on since I got it. And all the emails from the forum say the
same thing and try different things. I am not happy to keep doing them and
I feel I shouldn’t need to it’s a new device and I don’t expect to have
problems with it

01-29-2019 08:10
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01-29-2019 08:10
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Hello @Hector-31, I hope you're doing well, thanks for taking the time to reply.
I appreciate you have come back and provided your feedback about this situation. I reached out our Support Team and it seems you already have a case open with them and have recently replied to them. At this moment my best recommendations is to keep working with them as they will be able to provide you more options.
Thanks for your patience and understanding, I hope you have a great day.

01-29-2019 08:19
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01-29-2019 08:19
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They have told you are dealing with this problem
I’m getting really annoyed with all this if it doesn’t get solved by Friday
of this week I will take further action
I look forward to your reply
Valerie

01-30-2019 06:53
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01-30-2019 06:53
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Hello @Hector-31, I hope you're doing well, thanks for taking the time to reply.
I appreciate you have come back. Please note that our case is currently assigned and you should receive a reply from our team very soon. If you need further assistance, reply back to them.
Thanks for your patience and understanding, I hope you have a great day.

