01-09-2020 19:53
01-09-2020 19:53
Howdy,
running IOS 13.3 on IPhone 11 using (or trying to) Versa 2 'Special Edition'.
I've read through the forums and tried several different things but cannot seem to get the 'home' area on the watch to populate any apps. I keep getting 'Tile Migration Failed'.
Among other things, have tried combinations of the following :
-resetting the device
-logging out/in
-deleting the app
-removing the device from the app
-turning on share system notifications under bluetooth Versa 2
-turning notifications to always on
by combinations, i mean things like logging out, deleting devices, deleting app, restarting the phone (complete re-setup, etc)
if anyone has any other suggestions, I would like to hear. I just purchased the fitbit and it arrived today and have spent the last 1.5 hours at the very least trying to get it to work.
Thank You in advance 😃
01-09-2020 20:05
01-09-2020 20:05
so an interesting thing just happened -
I went to fitbit.com to create a support ticket for my device using my PC. which by default loads your dashboard which had populated (current) data.
I was going to put the watch on the charge, but as I picked it up, it was on the home screen with ... data!
so, best I can tell- one additional 'trick to try' would be to open your fitbit.com dashboard and check your watch after (might need to reset the device again).
I don't intend to close the support case until I am sure the error is gone for at least 24 hours.
04-10-2020 10:05
04-10-2020 10:05
Thank you! I had exact same issue and tried your solve and it worked!!! All my data is back.
04-10-2020 10:08
04-10-2020 10:08
So weird, this solution worked for me too!