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Time is incorrect on device after syncing it.

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‎11-29-2018 08:16 - last edited on ‎12-03-2018 07:47 by Moderator Alum

‎11-29-2018 08:16 - last edited on ‎12-03-2018 07:47 by Moderator Alum

Synced.   Time incorrect.  Can’t reset. 

 

Moderator Edit: Clarified Subject.

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2 REPLIES 2

‎11-30-2018 00:45

‎11-30-2018 00:45

There isn't a way to manually set the time. Instead, it should reset itself using your phone's time whenever it syncs and it's adjusted by the timezone in your profile settings at https://www.fitbit.com/settings/profile

 

As yours is syncing ok it's worth checking your timezone

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‎12-03-2018 07:53 - edited ‎12-03-2018 07:54

In response to SteveH

‎12-03-2018 07:53 - edited ‎12-03-2018 07:54

Hello @DRemick, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH, thanks for all your help. Smiley Happy

 

@DRemick, I appreciate your participation in the Forums and for sharing your experience with us. At this moment, if you have already tried the troubleshooting steps kindly provided by @SteveH and the time hasn't updated correctly, please restart your tracker. Additionally, you can go to the Fitbit app and tap on Account > Advanced Settings and make sure that under Time Zone, Set Automatically is turned on. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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