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Total calories for the day not adding.

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‎10-26-2018 12:46 - last edited on ‎10-27-2018 12:38 by Moderator Alum

‎10-26-2018 12:46 - last edited on ‎10-27-2018 12:38 by Moderator Alum

Calories no longer being totalled on app although individual meals are still totalling.

 

Also, meal and macro details are no showing correctly on web log. This started today.

 

Moderator Edit: Clarified Subject.

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‎10-27-2018 12:42

‎10-27-2018 12:42

Hello @Smokestack, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have taken the time to report this situation to us. At this moment I would like to ask you for a screenshot of your daily total calories so I can check this further and determine what we should do next. In the meantime, please try the following:

 

  • Force-quit the app, then open it again. If this doesn't seem to work:
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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