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Touchscreen not working

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‎03-23-2020 03:31

‎03-23-2020 03:31

Touchscreen stopped working.  Followed advice by changing clock faces - Had to do this every time for an excercise.  Followed more advise by resetting watch - Now it has been updating for 3 days without no success.  I am now missing my targets with a device that is 8 months old.  Very disappointed in poor quality

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‎03-23-2020 04:28

‎03-23-2020 04:28

@Brunosa I believe you posted in the wrong forum. What Fitbit device do you have? I recommend reaching out to customer support since it sounds like you’ve tried some troubleshooting already. 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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2 REPLIES 2

‎03-23-2020 04:28

‎03-23-2020 04:28

@Brunosa I believe you posted in the wrong forum. What Fitbit device do you have? I recommend reaching out to customer support since it sounds like you’ve tried some troubleshooting already. 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎03-26-2020 23:14

‎03-26-2020 23:14

Thank you so much to Jeff C my watch is working again!  You patience with me over 3 days was extraordinary

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