02-17-2020 13:27
02-17-2020 13:27
Is it possible to display your heart rate along with distance, average pace and exercise duration?
02-17-2020 13:35
02-17-2020 13:35
They used to show you your heart rate with GPS, in real time. On or around July 19th, 2019, they removed this feature. They claimed they were working on restoring it but apparently, they either lied or Fitbit has the most incompetent tech employees known to mankind. Many users have left Fitbit over this issue. Go through the threads and you’ll see what I mean.
02-17-2020 14:02
02-17-2020 14:02
@CBA1234 What model Fitbit are you using? Some of the models display real time stats on the device face while you are using the app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-17-2020 14:09
02-17-2020 14:09
02-18-2020 03:37
02-18-2020 03:37
@SunsetRunner It took a little searching, but I found the thread you you mentioned. Heart Rate data disappeared from mapped walk/hike/run stats , the feature that Fitbit calls MobileRun. Since your Alta HR doesn't have an Exercise App, you must rely on MobileRun for your GPS mapping. I also saw that the moderator recommended the usual restart the tracker, blah, blah, blah, not acknowledging that it was MobileRun that has changed. I understand the uproar that this changed caused.
@CBA1234 I looked at your other post and see that you use a Charge 2. I also see that you posted a Feature Suggestion. @EdsonFitbit responded that this is an Existing Feature, but based on his screenshot, I don't think he understood your request. Yes, you can see your real time heart rate with his suggestion. But once you start MobileRun, you can't go back to your Today screen to see your live heart rate data. If I remember correctly, the Voice Cues in MobileRun never included heart rate. As long as you use MobileRun, I just don't think that you can see your live heart rate unless you look at your Fitbit.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.