07-04-2020 11:39 - last edited on 07-05-2020 15:48 by LiliyaFitbit
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07-04-2020 11:39 - last edited on 07-05-2020 15:48 by LiliyaFitbit
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Skips monitoring my sleep mode sporadically.Even if it’s fully charged and clean
Moderator edit: subject for clarity

07-05-2020 15:46
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07-05-2020 15:46
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Welcome to the Fitbit Community, @Anewstartinlife.
I appreciate your participation in the Forums and sharing that your device skips monitoring your sleep mode sporadically. I appreciate the additional details and I am here to help. I recommend doing the following:
- Please confirm that your sleep settings are normal and not sensitive: What is the difference between the normal and sensitive sleep setting in the Fitbit app?
- Restart your device by following the steps from this help article: How do I restart my Fitbit device?
- Try sleeping with the device on your non-dominant hand if you haven't been doing it already.
- Confirm that the device is snug on your wrist.
It is possible to correct the sleep record from your dashboard by following the steps from this help article: How do I edit, or delete sleep logs in the Fitbit app?
You can find more information about tracking sleep here.
Let me know how it goes. I'll be around if you have any additional questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

