help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2020 03:36

‎11-28-2020 03:36

I was wandering why the app has to track me in the background and why it keeps asking me to have tracking running all the time not just when I am tracking an exercise

Best Answer
0 Votes
3 REPLIES 3

‎11-28-2020 15:49

‎11-28-2020 15:49

The app doesn't track you, what makes you think so. 

Best Answer
0 Votes

‎11-29-2020 04:12

In response to Rich_Laue

‎11-29-2020 04:12

I have been informed by my phone on 3 occasions that the app has background tracked me. Since I turned on tracking while using the app I am constantly reminded that it should always be on. No need if not using the app unless they are background tracking

Best Answer
0 Votes

‎11-29-2020 07:59

In response to Richard1862

‎11-29-2020 07:59

The app doesn't track you, but due to changes in android, android, not Fitbit requires location services to be enabled. This does not mean that the app looks at your location. 

Best Answer
0 Votes